I was tasked with finding and comparing biofeedback systems that came with what Dr. X wanted and yet stay within budget. I had narrowed the systems down to the three that were within the price range and that met the requirements that Dr. X had requested. When we sat down to finally pick a system, Dr. X wanted to know if perhaps we could get more programs and maybe even an extra system at a discounted price.
Though I didn’t show it on the outside I became very frustrated. In the prior meetings I thought we had decided on what we needed for the program and that was that. Dr. X and I discussed this issue and he was adamant in what he wanted. This is one of the most common forms of scope creep: when a stakeholder or team member decides to include deliverables that weren’t originally planned as part of the project. It is impossible to avoid scope creep, but it can be controlled to a certain extent. Portney, Mantel, Shafer, Sutton, & Kramer (2008) suggest: